Some of the products you can buy from us are non-personalised.
You have the right to cancel your contract for the purchase of a non-personalised product provided you notify us of the cancellation, either by calling us or by email, no longer than 14 days after the day following the day on which the product is delivered. You must return the unused non-personalised product to us within 14 days of notifying us of the cancellation and must pay the cost of returning the product to our nominated address.
We will refund the purchase price you have paid for the product and its standard delivery charges (but not any expedited, tracked or other special delivery charges you may have chosen to pay) within 14 days of its return. However, if the value of the product has been reduced by any handling of it beyond what is necessary to check whether the product is as expected, we may deduct an amount to reflect that reduction in value from the sum we refund to you.
Note that the right to cancel a contract and return a product as described in the paragraph above does not apply to personalised products.